Tote Cookies Policy

At Tote, we use cookies and similar technologies to make our website and Tote App work properly, to keep your account secure, and to give you a smoother experience across Tote casino, Tote betting and Tote sports casino services. This Tote Cookies Policy explains what cookies are, how we use them, and how you can manage your preferences when you visit tote.co.uk or use our mobile apps.

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website or use the Tote casino app. They allow us to recognise your device, remember your preferences, and understand how you interact with our services. We also use similar technologies such as pixels, web beacons and local storage, which we refer to collectively as "cookies" throughout this policy.

Why We Use Cookies

We rely on cookies for a number of important reasons. Our goal is to keep our platform secure, functional and tailored to your needs whether you are placing a tote bet, checking the tote jackpot, browsing tote slots, or logging in through tote casino login. Specifically, we use cookies to:

• Keep you securely logged in during your session and remember your tote login details where you have chosen to save them
• Enable core functionality such as deposits, withdrawals, and access to tote withdrawal and tote deposit features
• Remember your responsible gambling settings, including deposit limits and self-exclusion preferences
• Analyse how visitors use our site so we can improve tote casino online and Tote App performance
• Personalise content, including relevant tote bonus, tote free spins and tote promo code offers
• Measure the effectiveness of our marketing campaigns and affiliate partnerships
• Prevent fraud and protect the security of your account

Types of Cookies We Use

Strictly Necessary Cookies

We use these cookies because our website and Tote App cannot function properly without them. They enable you to move around our site, use secure areas such as your account dashboard, and complete a tote register process or tote bet without interruption. We do not require your consent for these cookies since they are essential to delivering our services.

Performance and Analytics Cookies

These cookies allow us to understand how customers use tote casino slots, our live racing streams, and other areas of the site. We collect anonymised data on page visits, time spent on site, and navigation paths so we can continuously improve tote casino uk services. We may use third-party analytics providers to help us process this information.

Functionality Cookies

We use functionality cookies to remember choices you make, such as your preferred language, region, or display settings. These cookies also help us remember if you have engaged with our Reel Rewards loyalty programme or opted into promotions like Jackpot Treasures.

Targeting and Advertising Cookies

With your consent, we use these cookies to deliver advertising that is more relevant to you, both on our own platform and across third-party websites. This may include promoting a tote no deposit bonus, tote casino bonus, or other tote bonus code offers based on your previous interactions with us. These cookies also help us measure the performance of our advertising campaigns.

Third-Party Cookies

Some cookies on our site are placed by trusted third parties, including payment processors, analytics providers, and our game providers such as Pragmatic Play, Playtech, Evolution and NetEnt. We do not control these third-party cookies directly, and we encourage you to review the relevant third party's own cookie policy for further information.

Cookies We Use for Specific Features

We use dedicated cookies to support certain features across our platform. For example, cookies help us remember your session when you access tote live casino games, track your progress within our Reel Rewards scheme, and ensure that any active tote casino no deposit bonus or promotional code is correctly applied to your account. Cookies are also used to support the smooth operation of our Tote App and Tote casino app across iOS and Android devices.

How Long Do Cookies Last?

We use both session cookies and persistent cookies. Session cookies are temporary and are deleted once you close your browser or app. Persistent cookies remain on your device for a set period or until you delete them manually, allowing us to remember your preferences the next time you visit us for tote betting, tote casino slots, or general browsing.

Managing Your Cookie Preferences

You have control over how we use cookies on your device. When you first visit our site, we will present you with a cookie banner allowing you to accept or customise your preferences. You can also manage cookies at any time through the following methods:

• Adjusting your cookie consent settings via the cookie preference centre on our website
• Changing the settings in your browser to block or delete cookies
• Using your device settings to manage app permissions and tracking preferences
• Opting out of targeted advertising cookies through relevant industry opt-out tools

Please note that if you choose to block or delete strictly necessary cookies, some parts of our website or Tote App, including tote login, tote withdrawal and account management features, may not function correctly.

Cookies and Responsible Gambling

We also use cookies to support our responsible gambling tools. These cookies help us remember your deposit limits, reality check settings, and any self-exclusion preferences you have set. If you have registered with GAMSTOP or opted for self-exclusion, we use cookies to help enforce these restrictions consistently across our platform.

Changes to This Cookies Policy

We may update this Tote Cookies Policy from time to time to reflect changes in technology, legislation, or our own data practices. Any updates will be posted on this page, and we encourage you to review this policy periodically to stay informed about how we use cookies.

Contact Us

If you have any questions about how we use cookies, or if you would like more information about our data practices, please contact our customer care team. You can reach us via LiveChat, which is available 24/7, by emailing customercare@tote.co.uk, or by calling us on 0800 032 8188 within the UK or 1800 238 669 from Ireland. Full postal details are also available on our website.